Privacy Policy for ARTHA FAGA NIAGA

Effective Date: October 26, 2023

This Privacy Policy outlines how ARTHA FAGA NIAGA ("we," "us," or "our") collects, uses, and protects the personal information of our customers ("you" or "your") who visit our website, arthafaganiaga.online (the "Site"), and purchase our Luwak Coffee Gayo Sumatra product.

Our services are exclusively available through local pickup, and by using our Site and placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

To facilitate your order and local pickup, we collect the following personal information:

Contact Information: This includes your full name, email address, and telephone number.
Order Details: We maintain a record of the products you purchase from us.
Pickup Information: We collect information necessary to schedule and confirm your local pickup, which may include your preferred pickup time and date.

We do not collect or store any payment card information on our servers. All payments are processed through a secure third-party payment gateway.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To Process Your Orders: We use your information to confirm your purchase and prepare your order for pickup.
To Communicate with You: We will use your contact information to send you an order confirmation, notify you when your order is ready for pickup, and to send any necessary updates or information regarding your purchase.
To Facilitate Local Pickup: Your information is essential for us to arrange and verify your identity during the local pickup process.
To Improve Our Services: We may use aggregated, non-identifiable data to analyze sales trends and improve our product offerings and customer experience.
To Comply with Legal Obligations: We may be required to disclose your information to comply with applicable laws, regulations, or legal processes.

3. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We are committed to ensuring the security of your personal information. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Your Rights

You have the right to request access to the personal information we hold about you and to ask for it to be corrected or deleted. Please contact us at [email protected] to make such a request.

6. Payment and Pickup Policy

All Sales Are Final. No Refunds or Chargebacks.

By completing a purchase on arthafaganiaga.online, you acknowledge and agree to the following terms:

No Refunds: We do not offer any refunds for any reason once a payment has been successfully processed.
No Chargebacks: You agree not to initiate any chargeback requests with your payment card provider.
Responsibility for Pickup: It is solely the customer's responsibility to pick up their order from our designated pickup location at the agreed-upon time. Failure to pick up an order is considered the customer's mistake, and no refund will be issued. We are not responsible for orders that are not picked up.

7. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ARTHA FAGA NIAGA
Email: [email protected]
Website: arthafaganiaga.online